Frequently Asked Questions

Find quick answers to the most common questions about bus rental in Dubai.

Daily rates usually range between AED 700 and AED 1,500 depending on bus type (standard, luxury, minibus), rental duration, and included features.

Yes, monthly or extended-term packages generally offer better value per day and may include extras like maintenance, a dedicated driver, and insurance.

You can easily book by filling out an enquiry form, emailing, or calling the provider. Expect to provide trip details and then receive a quote confirmation usually follows upon deposit/payment

Final payment is typically due a week before service. Cancellation within 24–48 hours may incur a fee (often full cost), depending on provider policy.

Bus rental Dubai common options include minibuses, standard coaches, luxury 50-seaters, and VW Coasters. Larger fleets may offer 12, 26, 30, 53-seaters and amenities like entertainment systems.

Yes, luxury, party, decorated wedding, airport-transfer, and corporate-branded buses are available for special events.

Yes, most providers offer rentals with a licensed driver included by default.

Some companies in Dubai allow self-driving, but you’ll need a valid UAE bus driving license and meet insurance requirements.

Yes, extra charges may include in Dubai tolls (Salik/DARB), fuel, overtime, parking, cleaning, and driver overtime. Always request a detailed breakdown before booking.

Most large coaches offer under-floor luggage space in Dubai. Smaller buses handle carry-ons. Inform your provider if you have bulky or multiple bags to ensure proper accommodation.

Yes, legitimate providers ensure vehicles meet safety standards with seat belts, maintenance schedules, and vetted drivers. Ask for insurance and licensing proof.

Packages often cover the bus, driver, and basic usage. Additional charges vary by company—always confirm if fuel, tolls, or airport fees are included.

Yes, monthly packages spread the cost over many days and usually include driver, routine maintenance, and basic insurance.

Large conferences, exhibitions, and holiday periods can raise rates and reduce availability. Book early.

Common options: 13, 18–30, 35, 50, 53-seater. VIP/luxury coaches add Wi-Fi, USB power, leather seats, and entertainment.

Yes, VIP coaches (usually 50–53 seats) include enhanced interiors and are priced higher than standard coaches.

Yes. Passenger transport by rented buses is a regulated activity requiring an RTA permit for operators; fees and conditions apply

UAE law requires all passengers to wear seat belts; violations can incur AED 400 and black points for the driver. Dubai standards require seat belts on passenger seats used for intracity transport.

Yes, school buses follow additional safety rules (stop arms, specific markings/approvals). Use an operator licensed for school transport.

Yes, drivers must hold the appropriate UAE license category and operator approval (RTA/ITC), plus medical and background checks per company policy.

Passing a Salik gate typically costs AED 4 per pass (charged to the operator/customer depending on contract). Public buses are exempt; private rentals normally pay.

Passenger buses with 26+ seats are exempt under ITC DARB rules; other vehicles may be charged during toll hours. Always confirm current exemptions.

Airports charge commercial parking/entry. This is usually billable to the client in addition to rental, unless your contract states otherwise. (Fees vary by terminal/operator.)

Many packages include Dubai-only mileage. Trips to Abu Dhabi/Sharjah/other emirates can add distance surcharges, tolls, or permit requirements.

Company customers typically provide trade license details and itinerary; individuals provide ID and trip plan. Deposit or advance payment may be required.

Most operators accept bank transfer, card links, or cash; invoices include 5% VAT when applicable.

Changes depend on availability. Cancellations within 24–48 hours may incur fees; check your contract’s policy.

Companies enforce safe duty windows (rest breaks, max service hours) per internal safety policies and local regulations. Overtime charges may apply beyond the agreed block.

Yes, intercity itineraries (e.g., Dubai ↔ Abu Dhabi/RAK/Fujairah) are common and priced with distance, overnight, and driver allowances.

If the trip spans late nights or multiple days, a room and meals or allowances are usually required per contract.

Yes,meet-and-greet can be arranged (additional fee). Share flight details and terminal.

Yes, operators can design loop shuttles, branding, marshals, and timetable boards on request.

Yes, monthly or annual contracts with fixed routes, RFID/attendance, and SLAs are common in Dubai and across the UAE.

Yes, licensed school transport fleets with attendants, GPS, and safety protocols are available (term or annual).

Available on many coaches; specify if you need Wi-Fi/USB/power or large luggage bays (for airport groups).

Limited providers offer lift/ramp-equipped buses; request ahead to secure availability.

Cold drinks/snacks are generally OK; hot food or staining items may be restricted. Cleaning fees apply for spills.

Child seats can be arranged with advance notice; UAE law requires suitable child restraints for young children.

Commercial passenger insurance is standard; coverage specifics (deductibles, exclusions) vary by operator/insurer.

Dispatch sends a replacement bus or mechanic; time lost is usually compensated per contract terms.

Key Regulations & References

RTA (Dubai) Passenger Transport by Rented Buses (fees/permits)

UAE Government Portal – Traffic laws (seat belts, child restraints): Legal obligation for all passengers.

Gulf News explainer – Seat belt responsibilities: Practical summary of fines and passenger duties.

Salik (Dubai toll) – How it works & charges: Toll mechanism and passes.

MyBayut overview – Salik fees per gate (AED 4): Consumer-oriented fee reference.

Abu Dhabi ITC DARB – Exemptions (buses 26+ seats): Exemption list for larger passenger buses.

Gulf News DARB explainer – Fees, timings, exemptions: Public guidance and current rules.

Still have questions? Call us at +971 50 181 9346 or email operations@hattastar.com to book your bus rental in Dubai hassle-free!

📍 Location: UAE, Dubai, Al Quoz 4
📞 Phone: +971 50 181 9346
📧 Email: operations@hattastar.com